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iWork '08 apps crashing since SecUpd 2007-009 1.1 install
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Dedicated MacNNer
Join Date: Jun 2001
Location: Asheville, NC, USA
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Ever since installing Security Update 2007-009 1.1 on my MacBook Pro running 10.5.1, all of my iWork apps crash immediately upon launch (well, they bounce in the dock a few times, but then they crash). I've tried rebooting, and reinstalling (and re-upgrading) the iWork '08 package, but nothing helps.
I have a major presentation I have to give in a couple of days, and all of the content for it is in a Keynote 4 file (made on my office desktop system, same OS version, same Security Update installed) which is rendered useless on the laptop from which I have to give the presentation. 
Help!
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Steve Anderson
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Addicted to MacNN
Join Date: Aug 2004
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If you look at the crash log that might give you a hint to what might be the cause of this issue.
You can also try the usual troubleshooting routine:
Disable haxies.
Trash preferences.
Try another user.
Do an Archive & Install
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Dedicated MacNNer
Join Date: Jun 2001
Location: Asheville, NC, USA
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I've trashed all iWork related preferences. Logging in as another user, I can open Keynote. Where else should I look in my environment for something that's keeping it from working for me?
Here's the top of the most recent Crash Log, in case someone can extract some information from it...
Process: Keynote [820]
Path: /Applications/iWork '08/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 4.0.1 (627)
Build Info: Keynote-6270000~13
Code Type: X86 (Native)
Parent Process: launchd [364]
Date/Time: 2007-12-29 13:59:55.849 -0500
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < (_itemArray ? CFArrayGetCount((CFArrayRef)_itemArray) : 0))'
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x913d2114 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 4
1 libobjc.A.dylib 0x9091309b objc_exception_throw + 40
2 com.apple.CoreFoundation 0x913d204b +[NSException raise:format:arguments:] + 155
3 com.apple.Foundation 0x949000e4 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:descr iption:] + 116
4 com.apple.AppKit 0x935d3613 -[NSMenu itemAtIndex:] + 219
5 com.apple.AppKit 0x9391c566 -[NSSpellChecker _initUI] + 307
6 com.apple.AppKit 0x93b3c33c -[NSSpellChecker setAccessoryView:] + 42
7 com.apple.iWork.Keynote 0x00003c83 0x1000 + 11395
8 com.apple.CoreFoundation 0x913e0a75 -[NSSet makeObjectsPerformSelector:] + 181
9 com.apple.AppKit 0x935b256e -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1533
10 com.apple.AppKit 0x935a879c loadNib + 264
11 com.apple.AppKit 0x935a80fd +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 946
12 com.apple.AppKit 0x935a7d40 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 171
13 com.apple.AppKit 0x935a7c7e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 391
14 com.apple.iWork.Keynote 0x0000370f 0x1000 + 9999
15 com.apple.iWork.Keynote 0x000036a5 0x1000 + 9893
16 com.apple.iWork.Keynote 0x0004cd3a 0x1000 + 310586
17 com.apple.iWork.Keynote 0x0004cc61 0x1000 + 310369
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Steve Anderson
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Addicted to MacNN
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Addicted to MacNN
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Create a new user, move all your stuff over to the new user account, then erase the old user. Do NOT erase the old user account until after you're convinced you've moved everything you need.
While an Archive and Install might work, it might also just bring over a corrupt system setting and cause the same problem again. Easiest might be to just create a new user.
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Dedicated MacNNer
Join Date: Jun 2001
Location: Asheville, NC, USA
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I have just done an archive-and-install, and no joy. The problem is exactly the same as before. Presumably there is something corrupt in my user environment, and I'll have to go the way of transferring my home directory to a new user. Not an easy task, since it contains the accumulated cruft of many years and several machines.....
I wonder what has suddenly emerged from the swamp to bite me, and specifically with respect to iWork apps. Interestingly, Keynote 3 (from iWork '06) crashes on launch too.
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Steve Anderson
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Addicted to MacNN
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The spell checker crashes when loading. If it also does crash when you turn it on in other programs (like TextEdit) then I guess something is wrong with it. Unfortunatley I don't know where it has its preferences or user word list so I don't know where to go to fix it.
Before you migrate to a new user you could first try renaming your Preferences folder, then log out and see if it fixes the problem with iWork. If it does copy over the important preferences from other apps (Mail etc.) to the new preferences folder.
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Dedicated MacNNer
Join Date: Jun 2001
Location: Asheville, NC, USA
Status:
Offline
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Nope, sorry, but that didn't help: the problem isn't in the Preferences, but somewhere more insidious.
Thanks for the suggestions....
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Steve Anderson
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