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White macbook starting to crack, will apple cover it?
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Junior Member
Join Date: Feb 2008
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Hey guys, I use to be a recent lurker on this forum, but I've returned to ask a question. I got my macbook for christmas last year, and it has been great, by far my best computer yet. The only thing I would like to upgrade is the ram.however, I just noticed that the right palm rest is starting to crack. I know this is a common problem with these computers, but will Apple cover it? If they do, will they only do it within the first year that I bought it? Or will they cover it even out of warranty? Also, is there anyway to tell exactly when my one year apple care runs out? I remember that I ordered the computer on black friday, but I am not sure when it actually arrived. thanks for the help.
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Moderator  Join Date: Jan 2001
Location: Polwaristan
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Definitely within warranty, maybe out of warranty. From my experience Apple will fix items out of warranty if it was determined that the fault is a defect in the product line or a production series rather than simple life wear and tear.
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Junior Member
Join Date: Feb 2008
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Thanks, has this obvious defect been addressed by apple, or are they denying it? Almost everyone I know that has a macbook has had this issue, so it is definitely not a result of wear and tear.
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Moderator Join Date: Jan 2001
Location: Polwaristan
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If they were in serious denial they'd crush the threads on their support boards, but it looks like you have a lot of fellow sufferers out there.
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Moderator Emeritus
Join Date: Apr 2001
Location: Wasilla, Alaska
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It will be replaced, even out of warranty. We do many of these every week.
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Moderator Join Date: Jan 2001
Location: Polwaristan
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
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Moderator  Join Date: May 2001
Location: Hilbert space
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(
Last edited by OreoCookie; Apr 9, 2009 at 03:15 AM.
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I don't suffer from insanity, I enjoy every minute of it.
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