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EyeTV won’t launch, or crashes right after launch (XVID conflict)


Recently, some EyeTV users have not been able to launch EyeTV, or find that it crashes right after being started.

This unusual problem seems to be tied to a conflict between new XVID and DIVX components for QuickTime. Those components allow QuickTime to play those popular video formats, and EyeTV also utilizes QuickTime components for exports.

For now, the solution is to visit the QuickTime component folder, and make sure that both the DIVX and XVID components are not installed. Just including the DIVX only, or the XVID only, will probably work, but the combination of both will lead to the crash.

This folder can be found in this way:

1) Open your Hard Drive, from the Desktop
2) Open the Library folder
3) Open the QuickTime folder

Inside are the QuickTime components. Here are the most common components that may be conflicting:

DivX Decoder.component
XviD_Codec 1.0 alpha.component
Perian

You can move the questionable XVID and DIVX components to another folder, or to the Trash.

Restarting your Mac is recommended after adjusting these components.

Elgato Systems FAQ

I was experiencing the crash on startup every time with EyeTV. I trashed /Library/Quicktime/DivX Decoder.component and the problem went away instantly. No restart was necessary.

Just thought I would post in case others were having the same problem.