all of a sudden, it will not load. it will bounce a few times in the dock, but will "unexpectedly quit" before it finishes.
crash log:
Date/Time: 2005-05-13 21:32:42 -0700
OS Version: 10.3 (Build 7B85)
Command: Microsoft Word (/Applications/Microsoft Office X/Microsoft Word)
PID: 452
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x07972000
Thread 0 Crashed:
#0 0x0061f4b8 in 0x61f4b8
#1 0x0061f6d8 in 0x61f6d8
#2 0x0061faf0 in 0x61faf0
#3 0x006202c4 in 0x6202c4
#4 0x005e2e6c in 0x5e2e6c
#5 0x005e2d20 in 0x5e2d20
#6 0x005e2ce8 in 0x5e2ce8
#7 0x0202f8ac in 0x202f8ac
#8 0x0202cf10 in 0x202cf10
#9 0x0202cdd0 in 0x202cdd0
#10 0x0202cd58 in 0x202cd58
#11 0x0202ccc8 in 0x202ccc8
#12 0x0202cc98 in 0x202cc98
#13 0x0202cc70 in 0x202cc70
#14 0x0202cc00 in 0x202cc00
#15 0x0202c84c in 0x202c84c
#16 0x0202c348 in 0x202c348
#17 0x0202b93c in 0x202b93c
#18 0x0201efe4 in 0x201efe4
#19 0x0201ecdc in 0x201ecdc
#20 0x0201cea0 in 0x201cea0
#21 0x01021dcc in 0x1021dcc
#22 0x0201cbe8 in 0x201cbe8
PPC Thread State:
srr0: 0x0061f4b8 srr1: 0x0000d030 vrsave: 0x00000000
cr: 0x84002244 xer: 0x00000000 lr: 0x0061f48c ctr: 0x000f41c4
r0: 0x001da5c4 r1: 0xbfffe340 r2: 0x00740000 r3: 0x07972000
r4: 0x07d4270d r5: 0x00000000 r6: 0x07d42710 r7: 0xffff8000
r8: 0x000d0316 r9: 0x43300000 r10: 0x915926dc r11: 0xa1560ac4
r12: 0x90281b00 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00081264
r20: 0x00000001 r21: 0x0176e9c0 r22: 0x003b7d90 r23: 0x000bd570
r24: 0x00000035 r25: 0x0000000d r26: 0x00000076 r27: 0xbfffe5c0
r28: 0x00000bef r29: 0x000bd570 r30: 0x0002787b r31: 0x00000030
what's wrong? my friend needs to find out pretty soon. so far it has stumped me. she has tried uninstalling it and installing it again. what else can she try?
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