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App store security
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
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Lately the App Store has been prompting me for my 3 digit credit card code EVERY time I use it. Has this been happening to anyone else? It's quite irritating.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Moderator
Join Date: Jan 2001
Location: Polwaristan
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After the recent developer fraud, Apple has increased the instances where the security code is required. I haven't purchased an app since then, so I have yet to see it.
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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Originally Posted by Cold Warrior
After the recent developer fraud, Apple has increased the instances where the security code is required. I haven't purchased an app since then, so I have yet to see it.
Thanks. It even shows up for app updates, not just new purchases.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Clinically Insane
Join Date: Jun 2001
Location: planning a comeback !
Status:
Offline
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Originally Posted by driven
Thanks. It even shows up for app updates, not just new purchases.
Not for me.
-t
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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I guess I am back to wondering why it is happening to me.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Have you changed your card lately? Have you had a problem with the card? You might contact the credit card company and ask if there's a problem...
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Glenn -----OTR/L, MOT, Tx
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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Originally Posted by ghporter
Have you changed your card lately? Have you had a problem with the card? You might contact the credit card company and ask if there's a problem...
Nothing wrong with the card. (AFAIK). It works everywhere else without issue. I even changed the card I use with iTunes and the same thing keeps happening. So I presume the issue is more with the iTunes account than the method of payment.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Give 'em a call. In my experience, your payment method for iTunes carries over for the rest of your Apple account, so Apple Care should be able to at least look at the situation and see if they can see what's up.
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Glenn -----OTR/L, MOT, Tx
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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Originally Posted by ghporter
Give 'em a call. In my experience, your payment method for iTunes carries over for the rest of your Apple account, so Apple Care should be able to at least look at the situation and see if they can see what's up.
Didn't even realize that they had a phone number. I assumed that they were like Google/Yahoo with their customer avoidance policies. I'll look for the number and call them.
Thanks.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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Abhishek from "iTunes Store Customer Support" tells me that the behavior I am experiencing is normal. He is sorry that I find it annoying. He will submit my thoughts to feedback.
Essentially, I was told to "go away annoying person." :-)
It is what it is.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Not what I expected to hear from them at all-since it AIN'T "normal behavior." If you have the time, call 'em back and talk to someone else. Tell the someone else that you felt that you got the brush off from Abhishek, and that the many people you talk to that use the iTunes store do not have this happen to them.
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Glenn -----OTR/L, MOT, Tx
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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I'll do that. Later in the week perhaps.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Clinically Insane
Join Date: Jun 2001
Location: Chicago, Bang! Bang!
Status:
Offline
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It's my word against Abhishek here, and I only have 30 or so apps, which makes me sort of a lightweight in app-land, but I have never had the app store ask for my security code.
Never.
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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Originally Posted by subego
It's my word against Abhishek here, and I only have 30 or so apps, which makes me sort of a lightweight in app-land, but I have never had the app store ask for my security code.
Never.
I wish that were the case with me.
I'm thinking that a potential cause *might* be that I am accessing film a laptop and my IP address changes sometimes. (although this still happens when it doesn't)
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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I've been working with Apple support for several weeks on this. The issue is ongoing. I'll try and remember to post when/if it's resolved.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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Clinically Insane
Join Date: Jun 2001
Location: Chicago, Bang! Bang!
Status:
Offline
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I did hear someone mention they had a similar problem due to having (and constantly switching between) two AppleIDs.
I figure if it was something that simple, Apple would have already nailed that down as the culprit, but on the other hand, it couldn't hurt to throw this information out. I immediately thought of you when I heard it.
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Addicted to MacNN
Join Date: May 2001
Location: Atlanta, GA
Status:
Offline
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Originally Posted by subego
I did hear someone mention they had a similar problem due to having (and constantly switching between) two AppleIDs.
I figure if it was something that simple, Apple would have already nailed that down as the culprit, but on the other hand, it couldn't hurt to throw this information out. I immediately thought of you when I heard it.
It's all good. More ideas are better than none.
No, there I'm not switching Apple IDs. At this point I wish I were.
The only thing that is potentially a culprit is that I use a laptop and log in from hotels, offices, etc. That said: I can't believe I'm the ONLY one who actually moves with his laptop.
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- MacBook Air M2 16GB / 512GB
- MacBook Pro 16" i9 2.4Ghz 32GB / 1TB
- MacBook Pro 15" i7 2.9Ghz 16GB / 512GB
- iMac i5 3.2Ghz 1TB
- G4 Cube 500Mhz / Shelf display unit / Museum display
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