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PowerMac SP 1.8 sleep problem
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Mac Elite
Join Date: Oct 2003
Location: Richmond,Va
Status:
Offline
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I did a search of the forums and Google but didn't come up with anything.
I have a new PowerMac G5 1.8GHz with a 9600XT video card. I am using a 17" MAG LCD with the DVI to VGA adapter. It is running Tiger 10.4.1.
The system will go to sleep but I can get it to wake up. It seems that when I try to wake it up it goes into a continous cycle of "trying" to wake up. The only thing I can do is a hard shutdown. I have it set to not go to sleep and for the hard drives to stay on all the time. The problem has existed under 10.3.7 - 10.4.1.
Anyone have experience with this? I ran the Hardware Test CD and everything came back normal. I am starting to think it has something to do with the monitor and adapter.
Any advice would be appreciated.
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Mac Elite
Join Date: Jul 2003
Location: North Carolina
Status:
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Do you have any Firewire or USB cards installed? I have an Adaptec Firewire/USB combo card, and it gives me trouble with sleeping. The system will sleep, but some of the ports won't work when it wakes up. A reboot fixes them until the next time it sleeps. Without the card installed, it has no trouble sleeping. It's an issue that doesn't bother me since I don't ever put it to sleep anyway, so I've never worried too much about it.
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Mac Elite
Join Date: Oct 2003
Location: Richmond,Va
Status:
Offline
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The machine is stock right now. I don't have anything installed. I had sleep problems on an iMac a couple years ago that ended up being a USB hub. Unfortunately that isn't the case this time. I hope that it doesn't turn out to be a bad video card. The monitor is going to be replaced real soon so I wouldn't mind if that is actually the problem.
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Mac Elite
Join Date: Oct 2003
Location: Richmond,Va
Status:
Offline
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I'm still having an issue with this thing. If I restart the system the video refuses to come up. I have to restart numerous times. It is still doing the sleep thing also.
The only way I have been able to get it to reboot is to reset the PRAM about 2-3 times in a row.
My new monitor should be here on Monday. Hopefully that will fix it. Anyone out there have this same issue?
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Mac Elite
Join Date: Oct 2003
Location: Richmond,Va
Status:
Offline
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Well, the new monitor didn't solve my problem. I figured going from the DVI to VGA adapter to a true DVI monitor would help. Now when I put the system to sleep and try to wake it the screen gets all jumbled with orange and red lines. Then the whole screen will turn blue and stay that way. Time to call Apple.
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Forum Regular
Join Date: Apr 2000
Location: A drip off Lake Michigan
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Offline
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Originally Posted by discotronic
Well, the new monitor didn't solve my problem. I figured going from the DVI to VGA adapter to a true DVI monitor would help. Now when I put the system to sleep and try to wake it the screen gets all jumbled with orange and red lines. Then the whole screen will turn blue and stay that way. Time to call Apple.
You might be able to find what is causing the problem in the Console.
My most recent wake from sleep bug was evident in the Console -- I do believe the System Log. There was a message that kept repeating over and over again, as it tried and failed to resume operations.
Of course, that message didn't actually help me determine what the problem was ...
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Professional Poster
Join Date: Mar 2000
Location: New York, NY, USA
Status:
Offline
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Make sure Put the hard disk(s) to sleep when possible. isn't checked in System Preferences>Energy Saver.
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Mac Elite
Join Date: Oct 2003
Location: Richmond,Va
Status:
Offline
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I called Apple today. They are sending me a new video card.
I understand that these kind of things happen. It just seems that Apple's quality control isn't what it used to be. I got this PowerMac as a replacement for a lemon iMac G5. I've only had it for about a week and it already has problems.
At least I have another year warranty with this one. I bought the iMac G5 as soon as they where announced. I am still impressed every time I call Apple Support. I don't think I have ever had to wait for more than 2 minutes before someone was on the other end helping me.
If for some reason the video card doesn't work I will post back
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Mac Elite
Join Date: Oct 2003
Location: Richmond,Va
Status:
Offline
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I received the new video card today. It took care of my issues. I am glad it wasn't anything more than that. Not bad service at all. Called on Tuesday and received the card on Thursday. I don't think that can be beat.
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