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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > mail drama

mail drama
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Bygbaby
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Join Date: Sep 2006
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Jul 15, 2008, 03:28 PM
 
Since upgrading to 2.0, I have not been able to get mail on my iPhone without doing a soft reset. I have called the support line twice & visited the store twice as well.

At the store last night the "Genius" was stomped & so was the store manager. The store manager refused to elevate the issue any further than the store level & even gave me an upgrade to an 8gb iPhone up from my 4gb (shocker).

Anyway, i am still having the same issue & the phone keeps saying checking mail but nothing ever happens & the message still appear only after a soft reset.

Is anyone else experiencing this?
     
64stang06
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Join Date: Aug 2007
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Jul 15, 2008, 04:14 PM
 
What mail account are you using, and what are the settings you're using for it?
MacBook Pro 13" 2.8GHz Core i7/8GB RAM/750GB Hard Drive - Mac OS X 10.7.3
     
Bygbaby  (op)
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Jul 15, 2008, 04:41 PM
 
I am using a comcast account & accounts from my own domain. All worked fine before. I tried deleting them & adding them back on the iPhone & it has all been a no go.
     
62notch
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Join Date: Jul 2008
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Jul 17, 2008, 01:32 PM
 
i am having exactly the same problem!

The only way to download my mail is to turn off the iphone completely then restart it!

any one got any ideas how to fix this???

thanks
     
macrocks
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Join Date: Jun 2008
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Jul 17, 2008, 02:28 PM
 
sounds like it could be att or you email does not like your iphone.
     
   
 
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