[tutelary]

Rather than place this in several different parts of the forum since the hardware sections are split up, I'm putting it here.

My questions are:

How many of you have hardware failures requiring service on your various macs?

What hardware failure did you have?

Also, were you hassled by Apple support, and how long did repairs take?

[mitchell_pgh]

I've had a few failures, but I'm always able to self diagnose... so I can determine weather or not it's worth the cost to repair.

I've had a number of HD failures... I also had a modem, USB PCI card and video card fail, but that was years ago.

[cszar2001]

HD died a few weeks ago.

[Goldfinger]

I had a HD die on me once. That's it.

[voodoo]

The trackpad and the airport of a three year old iBook died on me. I replaced the iBook, since it wasn't worth repairing. That's the only Mac related hardware failure I've had.

V

[smacintush]

I've had a IIci, a PM 5400/200, an iMac DV and a G5 (currently).

A storm killed the video board on my iMac requiring more money to fix than the machine was worth. That's been my only problem.

[SirCastor]

I've only ever had hard drives fail. Once a several year old 20gb, and my iPod's HD failed 2 weeks after the warranty expired.

[mdc]

I've had the backlight on an iBook g3 800 and a 15" PowerBook 1.25ghz go out. Those were fixed by Apple within 3 days.

I've had a harddrive in said 15" PowerBook die on me. It was out of warranty and the Apple Store Genius said that it would cost me more to get Apple to fix it than it would for me to order one and install it myself. I overnighted a new harddrive from OWC: Apple Mac G4 upgrades, Laptop Batteries, Memory, Drives, and had the PowerBook up and running in about 2 hours of scary 'PowerBook Operation.'

[Mastrap]

I had a drive fail on an old iBook, after dropping it. Fixed that myself. Had a couple of screws left over but the iBook still works to this day, as a music server somewhere.
The motherboard on my G5 iMac got fixed on warrantee.

[Salty]

iBook had it's logic board fail 4 times... at which point I was breathing fire at Apple over the phone.
Powerbook that replaced it had the HD go which was replaced quickly, and now the optical drive is gone, but that won't be being replaced because apparently my PowerBook is too dented... note to self... don't buy Apple Care... I dent things.

[turtle777]

On my iBook Dual USB, the battery failed after a system update, and after 4 years, the logic board went toast. Replaced the logic board, going almost 5 1/2 years strong with the iBook
Only recently, the airport card decided to check out. Ah well. Now it's hooked on ethernet.

-t

[MaxPower2k3]

had to replace the power supply in my rev. B 20" iMac G5, but that's about it.

[sknapp351]

Hm. Lets see.
PowerMac G4 Quicksilver: PMU batery replaced at 4 months

PowerMac G5 Dual 2.0 : Logic Board, 1Gb Ram dimm, Power Supply, ATI Raedon 9800 Pro GPU

PowerBook 17" 1.0Ghz : 3 Logic Boards, Superdrive, Cable connecting Superdrive, Display, internal fan assembly


MacBook Pro 2.0Ghz 15": Apple Battery Recall

I have had more than my share of hardware issues, but Applecare has been quite good and never given me any problems.
SAm

[- - e r i k - -]

My PowerBook 17" 1Ghz HD died horribly on me. Replaced it with a 100GB HD and it's still running fine.

[turtle777]

Originally Posted by sknapp351

I have had more than my share of hardware issues, but Applecare has been quite good and never given me any problems.
SAm

I never had Apple Care, but I never had issues like that either. Gosh.

-t

[JoshKurtz]

I'm on my third logic board in my 800MHz G3 iBook. Apple Support was great. I've owned various pc's and Apple has the best support I've dealt with, hands down.

Also, my 2nd gen iPod's drive and battery both went bad.

[ghporter]

The only hardware problems I've seen with Apple products were an early death of an iPod drive. Apple Care was my friend, but the Genius at the local store (still only one in San Antonio) checked the thing, said "yep, the drive's bad" and got a replacement to me the next day (they didn't have one of that exact model on hand).

[Merc248]

Uh... this isn't with an Apple product, but it was quite an idiotic hardware failure in the first place...

... I spilled some of my PC's water cooling liquid on my video card while I was installing a few new water blocks to the system. I fried my video card and my motherboard.

Good ****ing game

[Sage]

The HD in our beige PoewrMac G3 died last year, but that was expected, since it was nearly eight years old. Didn’t get it fixed – bought a G5 iMac instead.

My G3 iBook had symptoms of the logic board problem (the screen fizzled), but it literally only happened like three times, so I never got it looked at, because the problem never showed up again for the past year or so.

[awcopus]

Dual 2.5GHz G5 is currently having the following replaced: logic board, hard drive, power supply, and processors. Was working perfectly, then started freezing (no kernel panic, just a frozen computer). Genius at Apple's 5th Ave (nyc) store was extremely attentive and professional. So far haven't had the machine for 9 days. Should have it back "soon."

Have a dual 1.42GHz G4 and iBook G3 600MHz, neither of which has ever had a problem. My parents are still using my old Cube and an old iMac DVSE 400MHz G3 and absolutely love'm.

Last problem I had with an Apple product before the current snafu was a 13" Apple CRT monitor in 1992 that stopped working. Apple replaced it because its serial number was in the middle of a run of monitors with a known defect. That was cool.

[alligator]

HD was corrupted a few weeks ago. Drive is useless.

[KeriVit]

My nasty situation. The iBook my girl to to Iraq **** the bed. I had bought Applecare. YAY! Yeah, well they acknowledge that. BUT, I didn't register it.

The "package" is in storage 2100 miles away.

So, we wait. Once I get it, I register, I get fixed, til then... dead iBook.

WITH 200 pics from Iraq that are not backed up. I assume they are gone.

[TailsToo]

Mac II si - bad floppy drive
2001 iBook - bad CD ROM

[turtle777]

Originally Posted by KeriVit

The iBook my girl to to Iraq **** the bed. I had bought Applecare. YAY! Yeah, well they acknowledge that. BUT, I didn't register it.

Dude, WHAT ?

-t

[OwlBoy]

Keep your Mac dust free if you live in a dusty home.

-Owl

[rickey939]

I had a bad logic board in a G3 iBook....a few times actually.

[11011001]

I have used all my computer heavily, as such every single one has required new mother boards, inverter boards, graphics cards, etc.

iMac DV - mobo, inverter board
Quicksilver - mobo, superdrive, graphics card, LCD
Aluminum Book - 5 screens, 1 mobo, 1 mouse pad (and keyboard)

I have never had my repairs done through Apple. Instead I take the computer directly to an Apple Certified repair center, tell them what I have diagnosed as the problem, and have them verify and repair it. As such, I have had no hassles. (giving them an indication of what the problem is other than "it doesn't start" is a good thing!)