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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Harddrive crashed - Apple Care replacing it

Harddrive crashed - Apple Care replacing it
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nickw311
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Feb 5, 2009, 08:32 PM
 
My 2.5 year old MacBook with a 60 gig hard drive crashed just this week. I sent it back today since I have AppleCare - what are the chances that they will replace it with a larger hard drive? Do they still have 60 gig drives in their parts closet?
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B Gallagher
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Feb 5, 2009, 10:16 PM
 
You can still buy new 60GB 2.5" drives - I doubt they would be willing to upgrade it to a larger one for free. However, if you're under AppleCare, you're able to pay a fee to get the HDD upgraded anyway. I would ask them about the cost of upgrading it under AppleCare, since you're getting the HDD replaced anyway.
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nickw311  (op)
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Feb 6, 2009, 11:18 AM
 
Hmm, I had not considered that. Wish I would have thought of it before sending it in.
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Pierre B.
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Feb 6, 2009, 11:30 AM
 
Originally Posted by B Gallagher View Post
You can still buy new 60GB 2.5" drives - I doubt they would be willing to upgrade it to a larger one for free.
Moreover, in the past (but I don't know today) Apple would revert after repair the machine to its factory hardware configuration. I remember very clearly the case of an old Powerbook with upgraded memory I sent for repair; the guy told me to put back the factory memory since this is what Apple will do anyway and there is no means to take back the third-party one. Note that this was in Europe many years ago.
     
nickw311  (op)
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Feb 6, 2009, 11:42 AM
 
They better not revert the memory on me. I have 2 gigs of ram, if I get it back with 512 MB I'm going to be pretty cranky.
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B Gallagher
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Feb 6, 2009, 06:30 PM
 
Ring them and talk with them about it! ^^
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nickw311  (op)
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Feb 9, 2009, 12:01 PM
 
Just got it back with an 80 gig HD and they didn't take out my 2 gigs of RAM, woohoo! :-D

Now I hope this MacBook can last me 2.5 more years.
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