[Blizzake]

how do i remove this program? hmmm.

[mindwaves]

Run the Uninstaller application which came with it....

[Blizzake]

its starts to uninstall then
UNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERR ORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_E RRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON _ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNW ON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNK NWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORU NKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRO RUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ER RORUNKNWON_ERROR


hmm is there a manual way to do this

[Mr. Blur]

when you first installed it, there was probably an install log created...i don't recall exactly where - it may be at the root of your drive....find it, open it...it tells what is where and from that you can manually delete.

if the uninstall is not working, perhaps it is because you had manually trashed a few things already? you can always re-install, then uninstall...that should work and will also give you a log file to check over.

[tooki]

Originally posted by Blizzake:
its starts to uninstall then
UNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERR ORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_E RRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON _ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNW ON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNK NWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORU NKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRO RUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ER RORUNKNWON_ERROR

That just instills confidence in their products, doesn't it!

tooki

[typoon]

I had the <sarcasm> Joy< sarcasm> of removing their product off my machine. I did a search for NAV,NUM, Norton and things like that I also had the find search for invisible files. I removed all that and it is good. It took me a good 20 mins to remove everything completely.

[OptimusG4]

They do have an updated uninstaller on their site that works with Panther.

[typoon]

Originally posted by OptimusG4:
They do have an updated uninstaller on their site that works with Panther.

for me that didn't work. I just did the find and delete method

[Blizzake]

yea i did a search for norton and tried to select all and delete but the .hlp file i think is in use...

[typoon]

Originally posted by Blizzake:
yea i did a search for norton and tried to select all and delete but the .hlp file i think is in use...

You should still be able to put it in the trash. If it is still in use it won't let you empty trash completely. just reboot and it'll get rid of it.

[malvolio]

Originally posted by typoon:
I had the <sarcasm> Joy< sarcasm> of removing their product off my machine. I did a search for NAV,NUM, Norton and things like that I also had the find search for invisible files. I removed all that and it is good. It took me a good 20 mins to remove everything completely.

Don't forget to search for and remove items with "Symantec" or "Sym" in their names as well.

[Blizzake]

yea well i reinstalled and then tryed a delete and got the
UNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERR
ORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_E
RRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON
_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNW
ON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNK
NWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORU
NKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRO
RUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ERRORUNKNWON_ER
RORUNKNWON_ERROR

[Mr. Blur]

Originally posted by Blizzake:
yea well i reinstalled and then tryed a delete and got the
UNKNWON_ERROR

but did the re-install give a log file that tells you where all the files you need to manually delete are?

[Blizzake]

? i jsut found most of them and did it myself